Territory DNA
What selling characteristics does this territory require?
Read from the opportunity itself, not from the person currently holding it.
- Net-new versus existing revenue
- Brand penetration and market maturity
- Customer concentration and deal size
- Buying complexity and stakeholder count
- Expansion potential inside the base
- Workload: accounts, coverage, travel
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Sales DNA
How does this salesperson naturally sell?
Measured behaviour and strengths, not a personality label.
- Hunting versus farming instinct
- Relationship depth versus breadth
- Complex-deal and multi-stakeholder capability
- Prospecting persistence
- Commercial and negotiation strength
- Where they historically win, and against whom
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Territory / Rep fit
Is this person deployed where they can win?
The fit explains far more variance in performance than either factor alone. It also changes what you do next: coach, reallocate, redesign the territory, or recruit for a profile you do not currently have.
- Strong fit — protect it and hold the target
- Partial fit — coach to the specific gap
- Wrong fit — reallocate before you conclude anything
- No fit available — recruit to the profile the territory needs
Territory type
What it requires
The DNA that fits
What happens on a mismatch
Net-new, low brand penetration
CreationPersistent prospecting, comfort with cold conversations, resilience against a long silence.
HunterHigh activity tolerance, breadth over depth, motivated by the first meeting.
Looks like underperformanceA relationship seller stalls, activity drops, and the territory is written off as poor.
Mature strategic accounts
NavigationMulti-stakeholder access, patience through long cycles, commercial credibility at senior level.
Complex-deal sellerDepth over breadth, political mapping, comfort with a two-quarter deal.
Churn riskA hunter forces closes, damages relationships and loses renewal revenue that was never at risk.
Dense existing customer base
ExpansionSystematic whitespace identification, service credibility, disciplined account planning.
FarmerRelationship depth, delivery focus, comfortable widening an account year on year.
Flattering numbersAlmost anyone hits target here, which hides both the real potential and the real performer.
Different territories require different capabilities. A net-new territory with low brand penetration requires different behaviours from a mature strategic-account territory — and holding both to the same target, with the same expectations, produces a performance conversation that is simply wrong.