Attract

Your website is talking to customers every day. Do you know what it’s saying?

Your website never sleeps. It speaks to prospects long before your sales team does. It shapes first impressions, answers questions and builds confidence — or quietly sends buyers towards a competitor.

Web IQ helps you attract, understand and convert website visitors: how customers experience your site, where interest is being lost, and which companies are already showing intent.

Website trust Customer journey Visitor identification
Website
working every day
Visitors
who’s really here
Journey
what they experience
Intent
who is interested
Action
what to do first
The customer problem

Your website already contains the answers.

Why visitors leave. Why enquiries don’t happen. Which companies are interested. What should be improved first.

The problem isn’t that the answers don’t exist. It’s that most businesses can’t see them. Most businesses don’t have a website problem — they have a visibility problem.

In the customer’s own words: “We know people are visiting. We don’t know who they are, what they were looking for, or why so few of them get in touch. We’ve spent money on the site more than once and we still can’t say whether it’s the messaging, the navigation, the content or the speed.”

Or the website may be performing perfectly well and simply attracting the wrong visitors. Without visibility, every improvement is guesswork — and guesswork is expensive.

The outcome

Every improvement is based on evidence, not opinion.

When Web IQ is working, three questions have answers you can act on: is my website healthy, what do customers actually experience, and who is showing intent right now?

Without visibility

  • Guess
  • Redesign
  • Hope
  • Repeat

With Web IQ

  • Observe
  • Understand
  • Prioritise
  • Improve
  • Measure
Improve conversion
Understand visitors
Identify broken experiences
Increase trust
Support marketing
Generate sales conversations
Improve customer experience
Prioritise website investment
Who it is for

Built for business owners, not developers.

Web IQ is designed for growing B2B companies where the website matters commercially but nobody owns it full time. Technical observations are translated into commercial priorities, in plain business language.

01

Managing director

Wants to know whether the website is earning its place, and what to fix first.

02

Sales leader

Wants earlier, better-qualified conversations with companies already showing interest.

03

Marketing manager

Wants evidence of what is working, and a defensible order of improvement.

04

Whoever owns the website

Often part of a wider role. Needs clear priorities, not a hundred-page technical report.

Included tools

Three connected tools, one view of your digital front door.

01
WebTrust

Assess whether a website builds confidence, trust and credibility.

A structured review of the site as a buyer would judge it — the technical health, the missing information and the small signals that quietly cost you credibility, found before your customers find them.

Example observations
Broken pagesMissing informationNavigation issuesSearch fundamentalsAccessibility observationsPerformance concernsVisual inconsistencies
Outcome: a website that earns confidence.
02
WebJourney

See where visitors progress, hesitate or leave.

Most businesses design websites around themselves. Customers don’t buy that way. WebJourney follows the complete journey to show where visitors become confused, lose confidence or abandon the experience.

It assesses
First impressionsNavigationCalls to actionMessagingTrustContentBuying journeyConversion opportunities
Outcome: a smoother customer experience.
03
WebVisitorID

Identify the companies visiting and what interests them.

Analytics gives you numbers. WebVisitorID gives you organisations — which businesses are visiting, which pages they explored, how often they return and where interest is rising, so sales and marketing can focus on companies already showing intent.

You’ll understand
Which organisations visitPages exploredReturn frequencyRising interestWhere to focus
Outcome: better qualified conversations.
How it works

One process, from visitor to priority.

Add your website

One address to get started

Review the site

WebTrust

Walk the journey

WebJourney

See who is visiting

WebVisitorID

Turn observations into priorities

Commercial impact, in plain language

Act and measure

Fix, follow up, then check the change

Web IQ can be used on its own, or connected to the wider platform as your requirements develop — there’s no need to replace the systems you already have.

Included with every solution

What Sales Pulse shows for Web IQ.

Sales Pulse is the measurement layer across Salespuzzle. Web IQ feeds it the digital measures, so website performance sits beside the rest of your commercial picture rather than in a separate report.

01

ExecutivePulse

Is the website helping us grow? Website trust and journey scores tracked over time, alongside the other growth measures.

02

ProductivityPulse

Are we following up what we see? Whether identified companies and rising interest are actually being acted on.

03

SalesPulse

Is it creating conversations? Identified visitors turning into contacts, enquiries and qualified conversations.

04

CommercialPulse

Is attraction improving? Movement in visitor interest and journey quality as improvements are made.

Included with every solution

How DataHub connects it.

DataHub is where the commercial record lives. Web IQ writes into it, so a website visit is not a dead end — it becomes something someone can own and follow up.

01

Accounts

Organisations identified on the website, recorded against the account they belong to.

02

Contacts

Website interest matched to the people you are already speaking to.

03

Pipeline

Rising website interest visible where new opportunity is tracked.

04

Deals

Website activity from a buying organisation while a deal is open.

05

Actions

Website findings and follow-ups become owned actions with a date.

Included with every solution

How Sales Coach guides you at this stage.

Sales Coach is platform-wide guidance. At the Attract stage it helps you decide what the website evidence actually means and what to do about it — so findings turn into a short, sensible list of next steps.

Which finding to fix first
Why it matters commercially
How to approach an identified company
What to say when interest is rising
See it for yourself

Open the demo on the website area.

A read-only demo account with example data. Nothing to install and no account needed — look around Web IQ at your own pace.

Price

£199 a year.

Web IQ is £199 a year per user, billed annually. Sales Pulse, DataHub and Sales Coach are included with every solution, so there is nothing separate to add for the reporting, the data or the guidance.

  • WebTrust — confidence, trust and credibility
  • WebJourney — where visitors progress or leave
  • WebVisitorID — companies visiting and their interests
  • Sales Pulse — the digital measures
  • DataHub — the connected commercial record
  • Sales Coach — guidance as you go

Stop wondering what your website is doing.

Your website influences every customer before your sales team gets the chance to. A walkthrough takes half an hour and shows you exactly what Web IQ would reveal about yours.